Privacy Policy

Effective Date: Jan 18, 2025

The Ark (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your information when you use our language learning app (the “The Ark”). By using The Ark, you agree to the terms outlined in this Privacy Policy.

Information We Collect

1. Personal Information
- Name and Email Address: We collect this information to identify you and provide you with personalized features, as well as to communicate with you regarding your account and updates to The Ark.

2. Usage Data
- Time Used: We collect data on how long you use The Ark to improve your experience and optimize app features.
- Number of Messages: We track the number of messages exchanged to better understand user engagement and app usage.
- Learning Progress: We may collect data related to your learning activities, such as completed lessons, quizzes, or other metrics, to provide personalized recommendations and improve the effectiveness of our learning tools.

3. Device and Technical Information
- Device Information: We may collect information about the device you use to access The Ark, including device model, operating system, and unique device identifiers.
- Log Data: Our servers automatically record information such as your IP address, browser type, and app version when you interact with The Ark.

4. Analytics Data
- We use Firebase Analytics to collect diagnostic and usability data. This may include technical information such as device type, operating system, crash reports, and in-app behavior.

How We Use Your Information

- To personalize your experience and tailor features to your needs.
- To analyze app usage and improve functionality, performance, and educational outcomes.
- To troubleshoot technical issues and ensure The Ark runs smoothly.
- To communicate with you about updates, features, or support inquiries.
- To develop new features and enhance the learning experience.
- To comply with legal obligations or enforce our Terms of Service.

Data Sharing and Disclosure

- Third-Party Service Providers: We may share your information with service providers like Firebase Analytics to analyze and enhance app performance.
- Legal Compliance: We may disclose your information if required by law, such as in response to a court order, subpoena, or other legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Security

We implement industry-standard security measures to protect your data, including encryption and secure server storage. However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Rights and Choices

- Access and Update: You have the right to access and update your personal information. Contact us at supportTeam@scorpiodevices.com to make changes.
- Data Deletion: You may request the deletion of your account and associated data by contacting us at supportTeam@scorpiodevices.com.
- Analytics Opt-Out: You can opt out of analytics tracking through your device settings or by disabling Firebase Analytics.

Data Retention

We retain your information for as long as necessary to provide The Ark’s services, comply with legal obligations, and resolve disputes. If you request data deletion, we will securely remove your data within a reasonable timeframe.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the updated policy within The Ark or via email.

If you have any questions about this Privacy Policy, please contact us at supportTeam@scorpiodevices.com